Privacy Policy

By using the IP Online portal, you agree to our use of your personal information (including sensitive personal information) in accordance with this Privacy Notice, as may be amended from time to time at our discretion. You also agree and consent to us collecting, storing, processing, transferring, and sharing your personal information (including sensitive personal information) with third parties or service providers for the purposes outlined in this Privacy Notice.

IPC respects the privacy of customers and visitors accessing this website and other websites maintained by the commission, and it takes its responsibilities regarding the privacy and security of customer and visitor information seriously. Changes to the Privacy Policy will be communicated through this website.

IPC defines "personal data" as any information relating to an identified or identifiable natural person; an "identifiable natural person" is someone who can be identified, directly or indirectly, particularly by reference to an identification number or one or more factors specific to their physical, physiological, mental, economic, cultural, or social identity. IPC may collect personal data, including but not limited to, your name, title, employer, address, telephone number, and email address. IPC collects personal data from you through registration forms, direct personal contact, and each time you email IPC your details.

IPC uses your personal data only when and where necessary IPC's business dealings with you or where IPC has your consent. This includes, but is not limited to, invoicing you for products and services, customer service, and network management. Purposes for which IPC may use your personal data include direct, indirect marketing of IPC products and services as well as customer surveys. We understand that you care how your information is used and shared, and we appreciate your trust that we will handle it carefully and sensibly.

This Privacy Notice describes how IPC, including the IP Online portal, collects and processes your personal information through IPC websites, devices, products, services, online marketplaces, and applications referenced in this Privacy Notice. IPC does not sell, trade, or rent your personal information to third parties. Information about our customers is an important part of our business, and we do not engage in the business of selling our customers' personal information to others. However, we may share information with law enforcement agencies of India with the approval of the competent authority.

You understand and agree that perfect security does not exist anywhere, including on the Internet. When you send credit card, debit card, net banking, or UPI information to IPC over the Internet, we encrypt this information between your computer and our server. We work to protect the security of your personal information during transmission by using encryption protocols and software. We follow the Payment Card Industry Data Security Standard (PCI DSS) when handling payment card data. Other information you send to IPC, including emails, will not be encrypted unless specifically advised otherwise.

IPC may use cookies on its websites and has implemented technical security measures to prevent unauthorized or unlawful disclosure or access, loss, destruction, alteration, or other damage to your personal data. These measures aim to ensure an appropriate level of security relative to the risks inherent in the processing and nature of the personal data to be protected.

IPC retains your information for as long as we required by law or as relevant for the purposes for which it was collected. You may contact IPC to correct, update, supplement, or delete personal data. You may also opt out of receiving communications from IPC when asked for information about you. You can contact IP by emailing lab[dot]ipc[at]govp[dot]in or sending a letter to the following postal address: Indian Pharmacopoeia Commission, Sector-23, Raj Nagar, Ghaziabad-201002 (UP), INDIA.

If you have any questions about this privacy statement, please email IPC at lab[dot]ipc[at]gov[dot]in

Personal information subject to this Privacy Notice will be collected and retained by IPC.

We collect your personal information in order to provide and continually improve our products and services.